I am very,very disappointed with ELF. Just when I was about to place my orders with them, the coupon for the 75% discount stopped working. I started adding items in my cart,and the max discount that it gives me is $10.00 (WTF?!). And when I emailed them, this is what they told me:
Thank you for your interest in e.l.f. Cosmetics. We apologize for any confusion regarding this coupon code. This was a limited coupon code which was offered to a limited amount of our customers and not meant to be shared. Please feel free to use the coupon code, but we have now limited the discount to a maximum of $10. Please feel free to contact us if we may be of any further assistance.
Sincerely,The e.l.f. team
First,they shouldn't have let me "test" the code if it wasn't meant to be shared in the first place. They could have designed an error message that says: You are not authorized to use this code. Please try something else." It's just so frustrating.
Anyway, on with the ELF Pool details. We will follow the original terms and deadlines. If you havent seen that blog entry yet, click HERE.
I have sent out text messages this morning to all those who sent me their orders. Again girls, my sincerest apologies for the confusion. I didnt see this one coming. I have maintained a pretty good relationship with ELF, and this is the first time that I have been very frustrated with them. But the show has to go on. And feel free to text me if you have any questions.
Thank you for understanding.
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